Best Logistics

Best LogisticsBest LogisticsBest Logistics

Best Logistics

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Welcome to Best Logistics, your cross boarder transportation solution

Welcome to Best Logistics, your cross boarder transportation solutionWelcome to Best Logistics, your cross boarder transportation solutionWelcome to Best Logistics, your cross boarder transportation solution

Welcome to Best Logistics, your cross boarder transportation solution

Welcome to Best Logistics, your cross boarder transportation solutionWelcome to Best Logistics, your cross boarder transportation solutionWelcome to Best Logistics, your cross boarder transportation solution

About Us

Best Express Logistics offers cross boarder transportation services from Johannnesburg South Africa to Harare Zimbabwe. Our operating points are from Newtown Johannebsurg and Bosman Pretoria to Harare Highglen, Harare Roadport and Murehwa Centre. For the return trip we start from Murehwa Centre to Harare Roadport and load again at Masvingo Exor all the way to Bosman Pretoria and we end our journey and Netwown Johannebsurg. We carry passengers, all your goods from groceries, household equipment, hardware, you name it safely to its destination. 


Meet The Team

Meet our professional staff members and bus crew. Our staff compliment comprises of our professional drivers with years of experience plying the Harare-Johannesburg route and know how to handle customers well and assist you with any queries or issues you may have on your way to your destination. We also have our Brand Ambassador who takes care of the Best Express Brand and ensures we provide you with the best experience and handle your queries and suggestions in the best and most efficient way possible. On each coach we have 2 drivers to ferry you safely to your destination and at least one coach host to assist you and guide you on your journey. Behind the scenes we have our loaders who ensure your goods are sfely and properly packed onto the trailer or bus whilst you sit back, relax and enjoy the ride.

Our Services

On board our coaches we offer you snacks to enjoy on your journey only at the South African side as well as free wifi throughout the course of the trip so you can communicate with your loved ones and update them on every stage of the journey. We also run a daily promotion where you can produce a loyalty card and upon purchasing a ticket you receive R100 cash back to use as you please.

Booking Options

Online Booking

You have the convenience of booking your ticket online from https://www.travelticket.co.za/bestexpressonline/ and from any Pick n Pay store.  An online ticket is cheaper than when booking in person.



BOOK NOW

Onsite Booking

Alternatively you can buy your ticket at Newtown Bus Station or at Bosman Bus Station in person. Bring your loyalty card and receive an instant R100 cash back discount to use as you please.

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    Privacy Policy

      

    We are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and disclose personal information when you use our mobile application ("the App") and website ("the Website"). By accessing and using the App and/or Website, you acknowledge and agree to the terms and practices described in this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, please do not use the App or Website.


    Information We Collect

    When you use the App or Website, we may collect certain personally identifiable information ("Personal Information") that can be used to identify or contact you. The types of Personal Information we may collect include:

    · Name

    · Email address

    · Phone number


    How We Use Your Information

    We may use the collected information for the following purposes:

    To provide and maintain the App and Website

    To process and fulfill your bus ticket bookings

    To communicate with you regarding your bookings, updates, and customer support

    To improve and personalize the user experience

    To send you promotional offers, newsletters, and marketing communications (with your consent)

    To detect, prevent, and address technical issues or fraud

    To comply with legal obligations and enforce our terms of service.


    Data Retention and Deletion

    We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your Personal Information from our systems, please contact us using the contact details provided at the end of this Privacy Policy, and we will promptly respond to your request, subject to any legal obligations.


    Information Sharing and Disclosure

    We may disclose your Personal Information to third parties in the following circumstances:

    With your consent: We may share your information with third parties when you give us explicit permission to do so.

    Service Providers: We may engage trusted third-party companies and individuals to facilitate our services, provide customer support, perform analysis, and assist in other business-related activities.

    Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

    Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.


    Security Measures

    We take reasonable and appropriate security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


    Changes to this Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on the Website or through the App. Your continued use of the App or Website after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.


    Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

    By using the App and/or Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.


    Thank you for choosing our services.

    Terms and Conditions

     Tickets are issued subject to the terms and conditions set out below. The passenger, by purchasing a ticket, confirms that he/she accepts and understands the terms and conditions and that he/she is aware of all conditions of carriage of the bus services. 


    Tickets 

    Tickets are not transferable. Passengers must ensure that all the information is correct when purchasing a ticket. Any alteration to a ticket will render it invalid. Right of admission reserved. 


    Departure Time 

    Passengers are requested to be at the boarding location an hour before departure time. Should one be left behind due to not arriving at their boarding point in time, no refund and or re-book will be allowed. 


    Smoking and Alcohol 

    Strictly no use of any illegal substances, consumption of alcohol or smoking on the bus. We have the right to refuse to service or load any passenger under the influence of alcohol or any illegal substance. Should any person violate the terms and conditions regarding consumption of alcohol or smoking, they will be disembarked immediately at the next safe area. 


    Fare 

    Fares can change anytime without notice ticket prices may vary based on date / place of purchase. Always confirm your ticket fare when finalizing your transaction. 


    Refund / Re-Bookings 

    No Refunds are allowed. Change of dates or re-book may be allowed in exceptional circumstances and may incur a penalty fee of 50% or more, based on the original ticket value. Change of dates or re-book must be requested 24hours before departure and may be granted only on the discretion of the operator should the customer provide mitigating factors. Refund /Re-book after departure is strictly not allowed. 


    Luggage  

    Luggage will be charged separately at the operator’s offices or bus. Any luggage items will be transported at the owner’s risk. Best Express Logistics will not be liable, and no refund will be provided for any lost or damaged luggage items. 


    Children 

    No children under the age of 12 years will be allowed to travel without an accompanying adult.  Children under the age of 3 years travel for free if not occupying a seat.  


    Loyalty 

    Customers can claim 1 free booking for every 5 bookings with us. To claim this offer, the customer must produce the 5 previous tickets which will be verified and confirmed at our offices. 


    Available Amenities 

    Reclining seats USB charging WIFI available in South Africa only Air Conditioning 


    Refreshments/Refreshment Stops 

    We offer cold drinks for refreshments There are designated refreshment stops. 


    Pregnant Passengers 

    Passengers that are more than 7 months pregnant are not allowed to travel on the bus. This is a precautionary measure to ensure adherence to safety standards. 


    Passengers with Disabilities 

    Passengers with disabilities should arrange in advance in order for necessary accommodations to be made. 

    Contact Us

    Better yet, see us in person!

    We love our customers, so feel free to visit during normal business hours.

    Message us on WhatsApp

    Best Logistics

    Bosman Bus Station, Pretoria

    +27 65 886 9649 +27 78 286 9124 +263 77 475 3031 Departure Times Johannesburg to Harare Newtown Johannebsurg - 13:00 Pretoria Bosman - 16:00 Harare to Johannebsurg Harare Roadport - 13:00 Masvingo Exor - 17:00

    Office Hours

    Open today

    07:00 – 18:00

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